Last updated: March 2025

1. Overview

This Shopify Privacy Policy applies to the Shopify apps and integrations developed and maintained by DigiXoft. It describes how we handle merchant and customer data in accordance with Shopify's Partner Program Agreement and applicable data protection laws.

2. Data We Access

When you install a DigiXoft app on your Shopify store, we may access the following data as required to provide the app's functionality:

• Store information (name, email, domain, plan)
• Products, collections and inventory data
• Orders and customer information (where required by the app)
• Theme and script tag access for front-end features

3. How We Use Shopify Data

We use the data we access solely to provide and improve the services offered by our Shopify apps. We do not sell, rent or share merchant or customer data with third parties for their own marketing purposes.

4. Data Storage and Security

Any data retrieved from your Shopify store is stored securely on encrypted servers. We implement industry-standard security measures including HTTPS, access controls and regular security audits.

5. Data Retention

We retain your store's data for as long as our app is installed. Upon uninstallation, we will delete your store's data within 30 days unless we are required to retain it by law.

6. Merchant Rights

As a merchant, you have the right to request access to, correction of, or deletion of any data we hold about your store. To make such a request, please contact us at [email protected].

7. Customer Data

If our app processes customer data on behalf of merchants, we act as a data processor and the merchant acts as the data controller. Merchants are responsible for ensuring they have a lawful basis for sharing customer data with our apps.

8. Contact

For any privacy-related questions regarding our Shopify apps, please contact our privacy team at [email protected].